Ec 500 avaya

Author: s | 2025-04-24

EC 500 Extension to Cellular The EC 500 feature (Extension to Cellular) is an included service Avaya telephones have that allows you to integrate your cell phone with your Avaya 9611 What is EC-500 and why would I want to use it? Answer Extension to Cellular (EC-500) EC-500 is a feature that allows users to control how they receive the calls that come to their Avaya

EC 500 - Avaya: CM/Aura (Definity)

(without saying anything first) from one host to a new one using a 3rd party management tool and it broken the instance in the same way you describe. Every other VM on host moved without issues it was just the IPO that spat the dummy. If I understand correctly Avaya only supports vMotion to do this in VMware. We attempted a number of things to correct the access issues but in my experience once this typer of thing has happed it's not worth the grief especially the possibility of future grief in trying to resolve it. You are better to roll back and follow a supportted process.The customer rolled back and we used the backup and restore process to do this. infuriating that the IPO instance is this fickle but there is nothing we can do about that we just need to work within the constraints that exist. It's bizarre. I have moved my entire instance of IP Office from bare metal, to VirtualBox ( yes it works ), and back to bare metal, using ssh and RSYNC with only minor issues related to the primary NIC MAC Address and WebLM. ..but never has this dumped my entire config and put the platform be back at Ignite stage. Even more bizarre, in this case all that was migrated was the recording server.. assuming ACR/Xima. I have no idea how this would/could hose the entire platform. I agree...its better to roll back , take a backup, build new and restore from the backup. #7 @ TravisBizarre is right, in my case and I suspect from what Abdual is saying it's the same it didn't drop the config the system was running you just couldn't access Web Manger it was behaving like it needed to be ignited.Actually I missed the comment "Avaya recording server" and honed in on "Avaya IP Web Manager username shows as "root,""Perhaps the application server with a 500? or server edition. My ESP is broken so can't be sure. Either way the advice is the same. #8 hi guys,Lost administrator password, how to reset administrator password through RS 232 port in CLIplease help mechakibBRAIKI #9 chakib - start a new thread for a new question that doesn't pertain to the current thread. And use Google, here's your answer Reset all passwords Passwords can be reset to default values via the RS232 (DTE) Maintenance port Status Not open for further replies. Similar threads Home Forums Hardware, Data and Voice Wiring Closet Phone and Telephony Systems Avaya: IP Office This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.By continuing to use this site, you are consenting to our use of cookies.

EC-500 assistance - Avaya: CM/Aura (Definity)

Exam Objectives:The Avaya 3305 exam focuses on the following objectives: Understanding of the Avaya Aura Experience Portal system architecture Installation and configuration of the Avaya Aura Experience Portal system Creating and managing VoiceXML applications using Avaya Aura Orchestration Designer Integration of Avaya Aura Experience Portal with Avaya Aura Communication Manager Configuration and troubleshooting of Avaya Aura Experience Portal system componentsExam Details:The Avaya 3305 exam is a computer-based test consisting of 64 questions. Candidates are given 90 minutes to complete the exam. The exam is delivered through the Avaya Learning Center and can be taken at any Pearson VUE testing center worldwide. The exam cost is $125 USD.The passing score for the Avaya 3305 exam is 68%. Candidates who do not pass the exam on their first attempt must wait at least 24 hours before retaking the exam. If a candidate fails the exam three times, they must wait at least 30 days before retaking the exam.Who Should Take the Exam?The Avaya 3305 exam is designed for individuals who are responsible for the implementation and maintenance of the Avaya Aura Experience Portal with POM (Proactive Outreach Manager) solution. This includes system administrators, technical support personnel, and anyone who is involved in the installation, configuration, and maintenance of Avaya Aura Experience Portal with POM.Related Books:There are several books available that can help candidates prepare for the Avaya 3305 exam: Avaya Aura Experience Portal with POM Implementation and Maintenance Exam Study Guide by Leonidas Dimitriadis Avaya Aura Experience Portal with POM Implementation and Maintenance Exam Preparation Course in a Book for Passing the 3305 Exam - The How To Pass on Your First Try Certification Study Guide by William Manning Avaya Aura Experience Portal with POM Implementation and Maintenance Exam Certification Guide by Nathanial CurtisThese books provide comprehensive coverage of the topics covered in the Avaya 3305 exam, as well as practice questions and sample exams to help candidates prepare for the actual exam.Passing the Avaya 3305 exam is essential for anyone who wants to demonstrate their expertise in the implementation and maintenance of the Avaya Aura Experience Portal with POM solution. By understanding the exam objectives, knowing the exam details, and utilizing related books and resources, candidates can increase their chances of passing the exam on their first attempt. Customer feedback for 3305! I do not post comments or reviews. But the support team of Xcerts is amazing. They are helpful and very kind. I really wanted to thank them for all the help and support. read more... UNITED STATES One of the best study guides I have ever used. read more... Ramcharand INDIA Thank you Xcerts for providing this helpful study guide. I need to let you know that with the help of your study guide I aced my exam and got a 95% mark. You guys are wonderful. I can't thank you enough. read more... Erick United States One of my friends used Xcerts training martial to pass his exam. I bought my study package after he told me about

Solo DTMF EC 500 Avaya Communication Manager IP Office Avaya

Number of minutes. The range is 0 to 999. 5. Press one of the following: • Save • OK May 2018 Using Avaya J169/J179 IP Phone SIP in third-party call control setup Comments on this document? infodev@avaya.com... Page 74: Setting The Time Format • mm.dd • dd.mm • mm-dd • dd-mm • mmm dd 5. Press Change to select one of the options. 6. Press Save. May 2018 Using Avaya J169/J179 IP Phone SIP in third-party call control setup Comments on this document? infodev@avaya.com... Page 75: Setting The Time Zone • Save • OK Setting the network mode About this task Use this procedure to set the network mode to Ethernet or Wi-Fi. May 2018 Using Avaya J169/J179 IP Phone SIP in third-party call control setup Comments on this document? infodev@avaya.com... Page 76: Enabling Wi-Fi • Ensure that the feature is activated by your administrator. Procedure 1. Press Main menu. 2. Scroll to Settings, and press Select. 3. Scroll to Network, and press Select. May 2018 Using Avaya J169/J179 IP Phone SIP in third-party call control setup Comments on this document? infodev@avaya.com... Page 77: Setting The Network Configuration Use this procedure to enable the network configuration to set automatically or manually on your phone. Procedure 1. Press Main menu. 2. Scroll to Settings, and press Select. 3. Scroll to Network, and press Select. May 2018 Using Avaya J169/J179 IP Phone SIP in third-party call control setup Comments on this document? infodev@avaya.com... Page 78: Backup And Restore Backup process is initiated only after retrieval of user-specific data is successful. Backing up and restoring data Before you begin Ensure that the system administrator sets the URI for backup and restore. May 2018 Using Avaya J169/J179 IP Phone SIP in third-party call control setup Comments on this document? infodev@avaya.com... Page 79 • When Manual Backup is successful: Backup successful • When Manual Restore is not successful: Retrieval failed • When Manual Restore is successful: Retrieval successful May 2018 Using Avaya J169/J179 IP Phone SIP in third-party call control setup Comments on this document? infodev@avaya.com... Page 80: Chapter 8: Resources For example, for user guides, click User Guides in the Content Type filter. The list displays the documents only from the selected category. 7. Click Enter. May 2018 Using Avaya J169/J179 IP Phone SIP in third-party call control setup Comments on this document? infodev@avaya.com... Page 81: Viewing Avaya Mentor Videos Avaya Mentor videos provide technical content on how to install, configure, and troubleshoot Avaya products. About this task Videos are available on the Avaya Support website, listed under the video document type, and on the Avaya-run channel on YouTube. Procedure •... Page 82 Manual Restore ............hold ................27 blind transfer ................ ignoring .................27 Bridged Call Appearance incoming call ..............26 answering a bridged line call ........international ..............May 2018 Using Avaya J169/J179 IP Phone SIP in third-party call control setup Comments on this document? infodev@avaya.com... Page 83 Automatic callback ............46 dialing mode Bridged Call Appearance ..........53 automatic dialing ............57 call transfer ..............manual dialing .............. Setting up Automatic. EC 500 Extension to Cellular The EC 500 feature (Extension to Cellular) is an included service Avaya telephones have that allows you to integrate your cell phone with your Avaya 9611 What is EC-500 and why would I want to use it? Answer Extension to Cellular (EC-500) EC-500 is a feature that allows users to control how they receive the calls that come to their Avaya

Number of Rings for EC-500 - Avaya: CM/Aura (Definity)

Contents Table of Contents Bookmarks Using Avaya J169/J179 IP Phone SIP inthird-party call control setupRelease 2.0Issue 2May 2018 Need help? Do you have a question about the J179 and is the answer not in the manual? Questions and answers My phone is forwarded to my voicemail. How do I unforward it from voicemail? Related Manuals for Avaya J179 Summary of Contents for Avaya J179 Page 1 Using Avaya J169/J179 IP Phone SIP in third-party call control setup Release 2.0 Issue 2 May 2018... Page 2 RESERVES THE RIGHT TO TAKE LEGAL ACTION AGAINST YOU the express behalf of Avaya. End User agrees to indemnify and hold AND ANYONE ELSE USING OR SELLING THE SOFTWARE harmless Avaya, Avaya's agents, servants and employees against all WITHOUT A LICENSE. Page 3 IMPLIED FOR ANY OTHER USE. ADDITIONAL INFORMATION written consent of Avaya can be a criminal, as well as a civil offense FOR H.264 (AVC) AND H.265 (HEVC) CODECS MAY BE under the applicable law. Page 4 AC adapters shipped with the equipment or specified by • Increase the separation between the equipment and receiver. Avaya to be used with the equipment. If you use any other equipment, it may cause failures, malfunctioning, • Connect the equipment into an outlet on a circuit different from or fire. Page 5 The trademarks, logos and service marks (“Marks”) displayed in this site, the Documentation, Hosted Service(s), and product(s) provided by Avaya are the registered or unregistered Marks of Avaya, its affiliates, its licensors, its suppliers, or other third parties. Users are not permitted to use such Marks without prior written consent from Avaya or such third party which may own the Mark. Page 6: Table Of Contents ......................28 Managing Contacts ....................33 Managing Conference calls ...................... 35 Managing Call history Chapter 6: Advanced features....................37 ..........................37 Features May 2018 Using Avaya J169/J179 IP Phone SIP in third-party call control setup Comments on this document? infodev@avaya.com... Page 7 Enabling and disabling Microsoft Exchange contact synchronization ......................63 Calendar Settings ..................66 Enabling SAC when DND is active ............................ 67 Audio May 2018 Using Avaya J169/J179 IP Phone SIP in third-party call control setup Comments on this document? infodev@avaya.com... Page 8 Chapter 8: Resources......................80 ........................80 Documentation ............. 80 Finding documents on the Avaya Support website ....................81 Viewing Avaya Mentor videos ..........................81 Support May 2018 Using Avaya J169/J179 IP Phone SIP in third-party call control setup Comments on this document? infodev@avaya.com... Page 9: Chapter 1: Introduction Purpose This document describes how to use Avaya J169/J179 IP Phonefeatures in third-party call control setup. This document is intended for people who want to learn how to use Avaya J169/J179 IP Phone features and capabilities. May 2018 Using Avaya J169/J179 IP Phone SIP in third-party call control setup... Page 10: Chapter 2: Avaya J169/J179 Phone Overview The phone supports eight call appearances with four lines of call display. The phone can support up to three button modules, and each button module supports 24 call appearances. The Avaya J169 IP Phone has a grayscale display, and

EC 500 in R11 csi - Avaya: CM/Aura (Definity)

The Avaya J179 IP Phone has a color display. Physical specifications •... Page 11: Physical Layout Physical layout Physical layout May 2018 Using Avaya J169/J179 IP Phone SIP in third-party call control setup Comments on this document? infodev@avaya.com... Page 12 • (+) : To increases the volume. • (-): To decrease the volume. Mute Button Used to mute and unmute the outgoing audio. May 2018 Using Avaya J169/J179 IP Phone SIP in third-party call control setup Comments on this document? infodev@avaya.com... Page 13: Connection Jacks Displays the entries in your contact list. Recents Displays all call history list. Connection Jacks The following image illustrates the connection jacks that are present on the back panel of Avaya J169/J179 IP Phone. Note: The image schematically describes which device to connect to which jack. Page 14 Avaya J169/J179 phone overview May 2018 Using Avaya J169/J179 IP Phone SIP in third-party call control setup Comments on this document? infodev@avaya.com... Page 15: Optional Components You can use the following optional components with phone: • 5V DC Power adapter • Button module (JBM24) • J100 Wireless Module • GSPPOE - Avaya 48V PoE power inserter May 2018 Using Avaya J169/J179 IP Phone SIP in third-party call control setup Comments on this document? infodev@avaya.com... Page 16: Chapter 3: Getting Started To enter the dot symbol (.) in the field, press the alphanumeric softkey to toggle to the alphanumeric mode. 6. Press Save. The phone restarts. May 2018 Using Avaya J169/J179 IP Phone SIP in third-party call control setup Comments on this document? infodev@avaya.com... Page 17: Logging In To Your Phone Logging out of your phone Procedure 1. Press Main menu. 2. Scroll to Applications, and press Select. 3. Scroll to Log Out. May 2018 Using Avaya J169/J179 IP Phone SIP in third-party call control setup Comments on this document? infodev@avaya.com... Page 18 Getting Started 4. Press one of the following: • Select • OK 5. Press Log Out soft key to confirm. May 2018 Using Avaya J169/J179 IP Phone SIP in third-party call control setup Comments on this document? infodev@avaya.com... Page 19: Chapter 4: Navigation Chapter 4: Navigation Main Menu Note: The icons of Avaya J169/J179 IP Phone look similar but Avaya J169 IP Phone has grayscaled icons and the Avaya J179 IP Phone has colored icons Icons Name Description Features To access administrator activated features. Page 20 Team icon indicating this team member is busy on a call and unavailable. Team icon indicating this team member is not on a call, but is forwarding incoming calls. Table continues… May 2018 Using Avaya J169/J179 IP Phone SIP in third-party call control setup Comments on this document? infodev@avaya.com... Page 21: Multiple Level Precedence And Preemption Icons Multiple Level Precedence and Preemption icons The following table lists the icons used in Avaya J169/J179 IP Phone. Note that the icons of Avaya J169/J179 IP Phone look similar but Avaya J169 IP Phone has grayscaled icons and the Avaya... Page 22: Wi-Fi Icons Indicates that the phone is connected to a

EC 500 - Avaya: CM/Aura (Definity) - Tek-Tips

GB i think thats what the *DCP does auto answer? so im wondering weather this is causing the CCR stats to have issues? Upvote 0 Downvote Jul 15, 2011 #8 Nexuson Technical User Jul 5, 2011 14 GB dont know weather this would affect it either guys all the users having the CCR issues are Hot Desk users will this cause conflicts with ccr stat recording? Upvote 0 Downvote Status Not open for further replies. Similar threads Locked Question shortcode aminbaik Sep 23, 2023 Avaya: IP Office Replies 3 Views 194 Sep 26, 2023 aminbaik Locked Question Avaya IP Office VM to email issues chadphoneguy Dec 20, 2024 Avaya: IP Office Replies 4 Views 668 Dec 23, 2024 eaglepromopro Locked Question IPO R12 on HP Proliant Avaya Server Issues lleeNC Nov 20, 2024 Avaya: IP Office Replies 5 Views 731 Nov 26, 2024 IamaSherpa Locked Question Grandstream Registration Issues3 Richard10d May 3, 2024 Avaya: IP Office Replies 5 Views 721 Jul 23, 2024 Richard10d Locked Question Avaya 1616-L w/ BM32 Issues rudy_avaya Jul 19, 2024 Avaya: IP Office Replies 2 Views 207 Jul 21, 2024 CMUK Share: Facebook X (Twitter) Reddit Pinterest Tumblr WhatsApp Email Link Log in Your name or email address Password Forgot your password? Stay logged in Don't have an account? Register now Part and Inventory Search Sponsor Home Forums Hardware, Data and Voice Wiring Closet Phone and Telephony Systems Avaya: IP Office This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.By continuing to use this site, you are consenting to our use of cookies. Accept Learn more… Back Top

Enhanced EC 500 not working properly. - Avaya: CM/Aura

Up to 3,000 users (Avaya IP Office) and/or enterprise-level scalability with Avaya AuraIntegration: Seamlessly integrate with existing systems and third-party applications like Salesforce and Microsoft TeamsUse Case: A healthcare provider needing HIPAA-compliant communications can rely on Avaya Aura for secure, on-premises deployment to protect patient data and ensure operational continuity.Get the IP Office Fact SheetPrivate Cloud: Security and Customization with Avaya Aura Private CloudPrivate cloud deployments offer the best of both worlds—cloud flexibility combined with the security and control of dedicated infrastructure. Avaya Aura Private Cloud is perfect for businesses looking to optimize their communication systems while maintaining data privacy and customization.Key Benefits:Dedicated cloud instance: Your data and communications are hosted in a secure, private cloud environmentFlexibility: Customize features and workflows to meet your business needsScalability: Expand quickly as your business growsCompliance: Meet key standards like HIPAA and PCI effortlesslyUse Case: A healthcare provider needing HIPAA-compliant communications can rely on Avaya Aura for secure, on-premises deployment to protect patient data and ensure operational continuity.Get the Avaya Aura Fact SheetPublic Cloud: Agility and Simplicity with Avaya Cloud OfficeFor businesses that need rapid deployment, flexibility, and minimal IT overhead, public cloud solutions like Avaya Cloud Office provide a robust, all-in-one communication platform. Avaya Cloud Office combines calling, messaging, video conferencing, and collaboration in one easy-to-use app, making it perfect for modern, hybrid, and remote workforces.Key Benefits:Fast deployment: Get up and running quickly with minimal setupCost efficiency: Subscription-based pricing reduces upfront costsAnywhere access: Communicate and collaborate from any device, anywhereAutomatic updates: Stay current with the latest features without manual interventionIntegration: Connect with over 200 business apps like Microsoft 365, Salesforce, and ServiceNowUse Case: A financial services firm requiring strict data controls can use Avaya Aura Private Cloud for secure, customizable communication while maintaining compliance with industry regulations.Learn more about Avaya Cloud OfficeInnovation and. EC 500 Extension to Cellular The EC 500 feature (Extension to Cellular) is an included service Avaya telephones have that allows you to integrate your cell phone with your Avaya 9611 What is EC-500 and why would I want to use it? Answer Extension to Cellular (EC-500) EC-500 is a feature that allows users to control how they receive the calls that come to their Avaya

CDR and EC 500 - Avaya: CM/Aura (Definity) - Tek-Tips

AudienceThis document is written for customers and prospective customers interested in using Tenfold in an Avaya telephony environment where TSAPI will be used for CTI. Readers who will perform procedures in this guide should have a basic level of familiarity with IP telephony, general networking, the Linux operating system, Avaya telephony, and Tenfold.To monitor events on Avaya CM Tenfold requires an available TSAPI license for each extension being used with Tenfold. This guide explains how to add a license to Avaya CM.GoalsThe goal of this document is to provide knowledge, reference, and procedural information necessary to understand a proposed Avaya/Tenfold integration using TSAPI, and to configure the Avaya equipment to support the integration.This document is NOT intended as a specific system or network design document. If further clarification is needed, consult with your telephony vendor.TerminologyTo ensure a common frame of reference, this guide uses the following terms in conjunction with this Avaya integration:AES: Application Enablement Services. The AES server in an Avaya contact center hosts software that provides CTI events.TSAPI: Telephone Services Application Programming Interface. Avaya TSAPI is software that provides the call control events and metadata to Tenfold.DMCC: Device and Call Control APIs. Tenfold uses the DMCC APIs to communicate with AES.TCC: Tenfold Cloud Connect - Responsible for receiving events from Avaya and sending them to Tenfold Web Services to be processed.Tenfold Cloud: Receives events from TCC and takes further action, such as querying and saving to the CRM.Customer responsibilitiesYou are responsible for supplying the physical and/or IP connections

EC-500 problem with CM 1.2 - Avaya: CM/Aura (Definity)

About AvayaUse Avaya to get high yields from your communications—on-premises, in the cloud, or hybrid. Make every experience with your business seamless and connected. So, employee collaboration is easier and more efficient, and customer satisfaction is higher. Avaya solutions make it happen. Products Avaya Cloud Office Make every interaction as productive as possible with secure, unified communications that includes powerful calling and chat solutions—all in the cloud. Learn more Avaya CPaaS Simplify and speed up your business processes by easily integrating powerful AI capabilities and data-driven automation into your company's workflows—without having to disrupt existing infrastructure Learn more Avaya Enterprise Cloud A Dedicated cloud communications and collaboration solution designed to enable companies and organizations around the world to create with ease Learn more Avaya Experience Platform Construct and scale the contact center your business needs with Avaya Experience Platform. Manage inbound and outbound calling and connect customers across any channel, all while arming agents with real-time customer data in a single desktop view. Learn more Avaya Services With Avaya OneCloud CPaaS, you simplify and streamline your business processes by easily integrating powerful AI capabilities and data-driven automation into your enterprise workflows Learn more Avaya Spaces The Meeting ends, but the team's work must continue. Avaya Spaces connects you with all the people and tools—all in one place, as long as you're familiar with it Learn more Solutions Customer Experience Listen to "The Experience" for a thought-provoking conversation about how your company can gain an advantage in the Experience Economy by creating memorable interactions for customers and employees Learn more Education Cloud-based computing, mobile connectivity, and video streaming enable collaboration and assessment to occur anytime and anywhere. Learn more Financial Services Imagine your bank providing instant, cloud-based experiences to employees and customers—without taxing IT resources or triggering business risks. Learn more Healthcare Payer Precise, cloud-based and healthcare delivery-ready solutions provide personalized experiences for your members, member services, other employees, and partners Learn more Healthcare Provider Your care team's ability to engage with patients throughout their healthcare journey is critical to the mission of supporting care plans and reducing patient readmissions. Learn more Media and Entertainment Your progress depends on delivering a great customer experience that results in great reviews, referrals, and new relationships. Learn more. EC 500 Extension to Cellular The EC 500 feature (Extension to Cellular) is an included service Avaya telephones have that allows you to integrate your cell phone with your Avaya 9611

EC 500 and xmobile - Avaya: CM/Aura (Definity) - Tek-Tips

Managing Conference Calls Procedure 1. In the Phone screen, select your active call. 2. Press Conf or Add if you are already in a conference. May 2018 Using Avaya J169/J179 IP Phone SIP in third-party call control setup Comments on this document? infodev@avaya.com... Page 34 Depending on which server your extension is configured in, you might not see the details of a conference. If you are not able to view the details of a conference, contact your system administrator. May 2018 Using Avaya J169/J179 IP Phone SIP in third-party call control setup Comments on this document? infodev@avaya.com... Page 35: Managing Call History • Outgoing call icon • Missed call icon • Call type (incoming, outgoing, missed) • Name • Extension number • Time • Date • Duration May 2018 Using Avaya J169/J179 IP Phone SIP in third-party call control setup Comments on this document? infodev@avaya.com... Page 36 4. Select one of the following when the phone prompts for confirmation: • Delete: To delete all entries. • Cancel: To cancel and return to the previous menu. May 2018 Using Avaya J169/J179 IP Phone SIP in third-party call control setup Comments on this document? infodev@avaya.com... Page 37: Chapter 6: Advanced Features ™ SLA Mon overview ™ SLA Mon technology is a patented Avaya technology embedded in Avaya products to facilitate ™ advanced diagnostics. The phones support SLA Mon agent which works with Avaya Diagnostic May 2018 Using Avaya J169/J179 IP Phone SIP in third-party call control setup... Page 38: Making A Priority Call The person who is paged can only hear the announcement. Before you begin Ensure that the feature is activated by the administrator. Procedure 1. Press Main menu, and scroll to Features. May 2018 Using Avaya J169/J179 IP Phone SIP in third-party call control setup Comments on this document? infodev@avaya.com... Page 39: Call Forwarding To Your Cell Phone Using Ec500 A hears the message. Call forwarding to your cell phone using EC500 About this task Use this procedure to receive an incoming call of your Avaya phone on your personal phone, when you are away from your desk. Before you begin •... Page 40: Extending A Call To Your Cell Phone 1. Navigate to the Features screen. 2. Scroll to choose Send All Calls. 3. Press Select or the corresponding line button to activate the feature. May 2018 Using Avaya J169/J179 IP Phone SIP in third-party call control setup Comments on this document? infodev@avaya.com... Page 41: Hunt Group Busy 1. Press Main menu, and scroll to Features. 2. Press one of the following: • Select • OK 3. Scroll to Call Pickup, and press Select. May 2018 Using Avaya J169/J179 IP Phone SIP in third-party call control setup Comments on this document? infodev@avaya.com... Page 42: Call Forward In the IP Office environment, this feature is supported using short code dialing. Contact your system administrator for the list of short codes. Before you begin Ensure that the feature is activated by your administrator. May 2018 Using Avaya J169/J179 IP Phone SIP