Force uninstall adobe creative cloud
Author: m | 2025-04-24
If Adobe Creative Cloud can't be uninstalled, use Adobe Creative Cloud Uninstaller to force uninstall the apps: Go to the Adobe.com website and download the Creative Cloud If Adobe Creative Cloud can't be uninstalled on Mac/MacBook, use Adobe Creative Cloud Uninstaller to force uninstall the apps. Go to the Adobe official website and download
Force Uninstall Adobe Creative Cloud - YouTube
Hi Joey,Please follow the below steps to do a cleanup of Creative Cloud app an reinstall it:1- Force Quit the below processes in the same sequence as mentioned below from Activity Monitor: see, Use Activity Monitor on your Mac - Apple SupportCreative CloudCore sync & Core sync HelperCC library & CCX processesAdobe Desktop CommonAdobe Update daemonAfter this anything that says adobe on it do a force quit for it2- Go To: Finder > Applications > Utilities > Adobe Installer > Uninstall Adobe Creative cloud ( if having trouble uninstalling it Trash it )3- Go To: Finder > Applications > Utilities > ( Delete these two folders - Adobe creative cloud and Adobe Application Manager )4- Then run the cleaner tool to remove creative cloud and Adobe Application Manager ( if still left in machine )5- Right click on Finder icon and select "Go-To" Folder option.6- You will get a text box, type-in below command and then hit 'Return' key.( " Do not miss ~ symbol " )~/library ( It will open User Library folder. )7- Then navigate to Application Support>Adobe> trash OOBE folder and AAM Updater folder as well8- Again > Right click on Finder icon and select "Go-To" Folder option.> You will get a text box, type-in below command and then hit 'Return' key./library ( It will open System Library folder.)9- Then navigate to Application Support>Adobe> trash OOBE folder and Adobe Application Manager / after this rename the file SL-STORE as SL-STORE_OLD10- Run Adobe Cleaner tool. > If present, Select the option "Adobe Application Manager for Mac OS X 10.6" and then click on "Clean up Selected" . Click on the below link and download Creative Cloud Installer file and use the same to install the Creative Cloud Desktop application. Let us know if this helps.Regards,Bani Saini If you encounter issues with Creative Cloud apps not showing available updates, follow the steps to resolve the problem. What to do if updates are not being displayed? Try these solutions in the given order if updates aren't displayed for Adobe Creative Cloud apps: 1. Check the minimum system requirements Ensure that your computer and operating system meet the minimum system requirements. 2. Manually check for updates In the Updates screen, select Check for updates. Checking for updates will display the required app updates. The Updates screen displays all the apps that need to be updated. Select Update next to the apps you want to update. If you aren’t using the latest version of the Creative Cloud desktop app, a prompt to update will appear. Select Update. 3. Sign out and sign back in Sign out and sign back in to the Creative Cloud desktop app. For detailed instructions, see Sign in to activate Creative Cloud apps. 4. Restart the Creative Cloud desktop app Use these keyboard shortcuts to force the app to close and restart itself and all associated processes:Windows: Ctrl + Alt + RmacOS: Command + Option + R It might take some time for the Creative Cloud desktop app to restart itself. 5. Remove the OPM.db file and then log in again Remove the OPM.db file and log in to the Creative Cloud app using the Adobe ID associated with your membership. For macOS Locate the OPM.db file in the /User//Library/Application Support/Adobe/OOBE folder. To access the hidden user Library folder, see Access hidden user library files. 6. Remove the affected Creative Cloud app and then reinstall it Remove and reinstall the affected app. For detailed instructions, see Uninstall or remove Creative Cloud apps.Adobe Creative Cloud Does Not Uninstall? How to Force it?
Choose Start > Control Panel and double-click Add or Remove Programs. Select the application that you want to remove, and click Remove or Uninstall. Follow the onscreen instructions to complete the uninstallation. Run the Adobe Creative Cloud Cleaner tool by following these steps in order: Click the following link to download the Adobe Creative Cloud Cleaner tool for Windows: AdobeCreativeCloudCleanerTool.exe.Create a directory/folder named AdobeCreativeCloudCleanerTool_Win and then copy the downloaded file in it.Choose Start > Run and type cmd.In the Command Prompt window, change directories to the AdobeCreativeCloudCleanerTool_Win directory that you created.Type AdobeCreativeCloudCleanerTool.exe --removeAll=CREATIVECLOUDCS6PRODUCTSTo remove Flash Player, type AdobeCreativeCloudCleanerTool.exe --removeAll=CREATIVECLOUDCS6PRODUCTS --removeFP=1.To remove all products (below CS6 also) and Adobe ID credentials, type AdobeCreativeCloudCleanerTool.exe --removeAll=ALL Verify that the Creative Cloud Cleaner tool completed successfully. Review the log file entries. If any of the entries indicate failure, contact Adobe Customer Care. Once you have successfully run the Adobe Creative Cloud Cleaner tool, install your Creative Cloud or Creative Suite application. Remove selected products (Windows) Back up all files stored in Adobe product directories, including custom plug-ins or profiles you have installed. Uninstall Creative Cloud or Creative Suite applications by doing one of the following: Windows 10, 8, 7, or Vista: Choose Start > Control Panel > Programs > Programs and Features. Windows XP: Choose Start > Control Panel and double-click Add or Remove Programs. Select the application that you want to remove, and click Remove or Uninstall. Follow the onscreen instructions to complete the uninstallation. Run the Adobe Creative Cloud Cleaner tool by following these steps in order: Click the following link to download the Adobe Creative Cloud Cleaner tool for Windows: AdobeCreativeCloudCleanerTool.exe. Create a directory/folder named AdobeCreativeCloudCleanerTool_Win and then copy the downloaded file in it. Choose Start > Run and type cmd. In the Command Prompt window, change directories to the AdobeCreativeCloudCleanerTool_Win. If Adobe Creative Cloud can't be uninstalled, use Adobe Creative Cloud Uninstaller to force uninstall the apps: Go to the Adobe.com website and download the Creative CloudAdobe Creative Cloud Uninstallation (Force Removal) - YouTube
Should you find yourself needing additional storage on your device, or if you’ve determined that the suite of applications offered by Adobe Creative Cloud is no longer necessary for your needs, considering the removal of Adobe Creative Cloud might be a wise choice. The purpose of this guide is to help you remove Adobe Creative Cloud from your device quickly and easily.Whether you’re looking to remove the software due to system performance issues or simply to make room for other programs, our step-by-step instructions will help you achieve this without any hassle. Let’s explore the simplest methods to uninstall Adobe Creative Cloud from your device.Key TakeawaysBackup important files and projects related to Adobe before starting the uninstallation process to prevent data loss.On Windows, access Control Panel, find Adobe Creative Cloud under Programs and Features, and select uninstall.For macOS, move Adobe Creative Cloud to Trash from the Applications folder and empty Trash to complete uninstallation.After uninstalling, check for leftover files in system directories and user libraries, and delete any related folders.Reasons to UninstallThere are several reasons you might want to uninstall Adobe Creative Cloud, from freeing up storage space to seeking more cost-effective alternatives. One significant consideration is cost factors. Adobe’s subscription model can add up quickly, especially if you’re not utilizing all the features or applications included in the suite.If you find that you’re only using a few programs, you might explore other software options that better fit your budget.Additionally, performance issues can also prompt you to reconsider your use of Creative Cloud. Some users experience slowdowns or crashes, particularly on older devices.If you’re noticing that your system struggles to run Adobe applications smoothly, it could hinder your productivity and creative flow. Uninstalling Creative Cloud might be a suitable choice to enhance your system’s performance, allowing you to work with lighter, more efficient software alternatives.Preparing for UninstallationBefore you uninstall Adobe Creative Cloud, make sure to back up any important files you don’t want to lose.It’s also vital to close all applications related to Creative Cloud to prevent any interruptions during the uninstallation process.Taking these steps will help guarantee a smooth changeover.Backup Important FilesBacking up your important files is vital to prevent any loss during the uninstallation of Adobe Creative Cloud.Before you proceed, take a moment to organize your files. This step not only helps in identifying what needs backup but also simplifies your data storage solutions. Start by locating all your Adobe-related projects, assets, and preferences.Consider creating a dedicated folder on an external hard drive or cloud storage. This way, you can guarantee that everything is in one place. If you have files scattered across different locations, take the time to consolidate them. Check for any presets or templates that you may have customized, as these can be essential for your future projects.Once you’ve organized your files, make a backup. Use reliable data storage options, whether it’s an external drive or a cloud service, to keep your files safe.Close All ApplicationsWith your important files backed up, it’s time to confirm And then click Cleanup. (Click Clean All to clean up all installer-related files for the version of the Creative Cloud app you chose in step c.) When you see the message “Adobe Creative Cloud Cleaner Tool completed successfully,” click Quit and restart your computer. Once you have successfully run the Adobe Creative Cloud Cleaner Tool, install your Creative Cloud desktop app by clicking here. Uninstall the Creative Cloud application by doing one of the following: Windows 10, 8, 7, or Vista: Choose Start > Control Panel > Programs > Programs and Features. Windows XP: Choose Start > Control Panel and double-click Add or Remove Programs. Select the Creative Cloud application and click Remove or Uninstall. Follow the onscreen instructions to complete the uninstallation. Restart your computer. Quit all Adobe Creative Cloud applications and close all Creative Cloud processes. Download the Adobe Creative Cloud Cleaner Tool for Windows: click the link to download the file - AdobeCreativeCloudCleanerTool.exe. If you see a download or save file prompt, click Save File to download it on your computer. Right-click the downloaded AdobeCreativeCloudCleanerTool.exe file and choose Run as Administrator. Follow the onscreen instructions in this order: Choose your language: Type e for English or j for Japanese, and then press Enter. Review the Adobe End-User License Agreement: Type y to accept or n to decline (if you decline, the script stops). Press Enter. Select the application you want to remove: Type the number that corresponds to the app name and then press Enter. Confirm that you want to remove the product: Type y and then press Enter. When you see the message “Adobe Creative Cloud Cleaner Tool completed successfully,” press Enter and restart your computer. Once the system is restarted, download the Creative Cloud desktop app by clicking here. macOS Restart the machine in Safe mode; click here for complete instructions. Once logged in, launch the Adobe Creative Cloud application and sign out and sign in. (For complete instructions, click here). Once signed in, it should work in the normal mode. Restart the machine in the normal mode to check. Windows 10/8/7 Check with your system's manufacturer for the procedure to get into Safe mode. Once logged in, launch the Adobe Creative Cloud application and sign out from there. Sign in back in the Safe mode. Restart the machine in the normal mode to check. For instructions on how to sign out and sign in, click here.Adobe Creative Cloud not Uninstalling
Readers help support Windows Report. We may get a commission if you buy through our links. Read our disclosure page to find out how can you help Windows Report sustain the editorial team. Read more Adobe’s Creative Cloud is a proprietary platform off of which you can download, install, manage, launch and uninstall Adobe products. This means everything from Photoshop to Lightroom, all from one unique platform.When you first install it, it will sit idly in the background, performing routine checks to see if the programs you have are of the latest version or not.However, it would seem that some users are having issues with the Adobe Creative Cloud. They have been reporting on forums that the desktop app is sometimes using a lot of CPU resources, even when it is simply sitting idly.The CPU usage is 113% mainly due to creative cloud -> Adobe Service Desktop.exe. This has been so for almost half an hour, but when I stop the service, CPU usage drops immediately. When I restart the computer, nothing changes, high CPU usage again.As far as users describe the issue, even high-end PCs seem to be having this problem.That is why we’ve made this step-by-step guide so that you can work on your PC efficiently, without Creative Cloud taking up all of your CPU resources.How can I stop Creative Cloud from using too much CPU?1. Disable font syncing and file syncingOpen Creative CloudGo to the Preferences PanelSelect the Creative Cloud tabGo to FontsRight under TYPEKIT ON/OFF, select OffGo to the Files tabRight under SYNCKIT ON/OFF, select OffConfirm the changesRestart the PC2. Suspend any antivirus program running in the backgroundSince suspending an antivirus program varies from product to product, please go to the antivirus developer’s website for more information on the matter. Read more about this topic Allegedly, the new Snapdragon X2 will pack 18 Oryon V3 CPU cores, challenging Intel and AMDAMD silently added 6 new CPUs to its Ryzen 5000G series for budget savvy consumers 3. Uninstall and reinstall Adobe’s Creative Cloud apps and then Creative Cloud itself3.1. Uninstall Adobe’s Creative Cloud appsClick the Creative Cloud icon in your taskbarGo to the Apps tabClick on the More icon (it looks like three horizontal dots)Click on the app you want to uninstall, and choose to UninstallFollow the on-screen instructions for each app3.2.Uninstall and reinstall Creative CloudDownload the official Creative Cloud UninstallerExtract the archiveRun the uninstallerFollow the on-screenUninstalling Adobe Creative Cloud - RoboKiwi.com
--removeAll=CREATIVECLOUDCS6PRODUCTS.To remove all products (below CS6 also) and Adobe ID credentials, type sudo [Path to Adobe Creative Cloud Cleaner Tool.app]/Contents/MacOS/Adobe Creative Cloud Cleaner Tool --removeAll=ALL Verify that the Adobe Creative Cloud Cleaner tool completed successfully. Review the log file entries. If any of the entries indicate failure, contact Adobe Customer Care. Once you have successfully run the Adobe Creative Cloud Cleaner tool, install your Creative Cloud or Creative Suite application. Remove selected products (macOS) Back up all files stored in Adobe product directories, including custom plug-ins or profiles you have installed. To uninstall Creative Cloud or Creative Suite applications, in the Finder, navigate to Applications > Utilities > Adobe Installers. Double-click the application's uninstaller. Follow the onscreen instructions to complete the uninstallation. Double-click the AdobeCreativeCloudCleanerTool.dmg file. In a Terminal window, type the following command: sudo [Path to Adobe Creative Cloud Cleaner Tool.app]/Contents/MacOS/Adobe Creative Cloud Cleaner Tool --createCleanup=[Absolute path to folder to create xml]. Enter the root user password and accept the End-User License Agreement. The XML file that appears contains a list of products installed on the computer. For example: The XML file lists all CS5 to CS5.5 products in a tag. Uncomment entries for the products on which you want to run the Adobe Creative Cloud Cleaner tool. For example, if you want to clean up Adobe SpeedGrade CC and Adobe Contribute CS5.5, edit the XML file as follows: In elevated mode, run the Adobe Creative Cloud Cleaner tool with the following argument: sudo /Contents/MacOS/Adobe Creative Cloud Cleaner Tool --cleanupXML=[Absolute path to cleanup. xml]. Verify that the Creative Cloud Cleaner tool completed successfully. Review the log file entries. If any of the entries indicate failure, contact Adobe Customer Care. Once you have successfully run the Adobe Creative Cloud Cleaner tool, install your Creative Cloud or Creative Suite application. You. If Adobe Creative Cloud can't be uninstalled, use Adobe Creative Cloud Uninstaller to force uninstall the apps: Go to the Adobe.com website and download the Creative Cloud If Adobe Creative Cloud can't be uninstalled on Mac/MacBook, use Adobe Creative Cloud Uninstaller to force uninstall the apps. Go to the Adobe official website and downloadHow to Uninstall Adobe Creative Cloud
If the Creative Cloud desktop app is already installed on your computer, you can use it to uninstall the app. To do this, follow these steps: Open the Creative Cloud desktop app. (Select the icon in your Windows taskbar or the macOS menu bar.) Go to the Apps tab and scroll to the Installed section. Find the app you want to uninstall and select the More Options icon for it. Then select Uninstall. Follow the onscreen instructions to complete the uninstallation. Install the Creative Cloud desktop app, if it is not installed already. To install the Creative Cloud desktop app and uninstall previous version of an Adobe app from within the Creative Cloud desktop app, follow these steps: Download the Creative Cloud desktop app. Double-click the downloaded file to launch the installer. On macOS: The name of the downloaded file is Creative_Cloud_Installer.dmg. On Windows: The name of the downloaded file is Creative_Cloud_Set-Up.exe. Once the installer window opens, sign in to your account. The installation begins. Once installed, your Creative Cloud desktop app opens automatically. Go to the Apps tab and scroll to the Installed section. Find the app you want to uninstall and select the More Options icon for it. Then select Uninstall. Follow the onscreen instructions to complete the uninstallation.Comments
Hi Joey,Please follow the below steps to do a cleanup of Creative Cloud app an reinstall it:1- Force Quit the below processes in the same sequence as mentioned below from Activity Monitor: see, Use Activity Monitor on your Mac - Apple SupportCreative CloudCore sync & Core sync HelperCC library & CCX processesAdobe Desktop CommonAdobe Update daemonAfter this anything that says adobe on it do a force quit for it2- Go To: Finder > Applications > Utilities > Adobe Installer > Uninstall Adobe Creative cloud ( if having trouble uninstalling it Trash it )3- Go To: Finder > Applications > Utilities > ( Delete these two folders - Adobe creative cloud and Adobe Application Manager )4- Then run the cleaner tool to remove creative cloud and Adobe Application Manager ( if still left in machine )5- Right click on Finder icon and select "Go-To" Folder option.6- You will get a text box, type-in below command and then hit 'Return' key.( " Do not miss ~ symbol " )~/library ( It will open User Library folder. )7- Then navigate to Application Support>Adobe> trash OOBE folder and AAM Updater folder as well8- Again > Right click on Finder icon and select "Go-To" Folder option.> You will get a text box, type-in below command and then hit 'Return' key./library ( It will open System Library folder.)9- Then navigate to Application Support>Adobe> trash OOBE folder and Adobe Application Manager / after this rename the file SL-STORE as SL-STORE_OLD10- Run Adobe Cleaner tool. > If present, Select the option "Adobe Application Manager for Mac OS X 10.6" and then click on "Clean up Selected" . Click on the below link and download Creative Cloud Installer file and use the same to install the Creative Cloud Desktop application. Let us know if this helps.Regards,Bani Saini
2025-03-25If you encounter issues with Creative Cloud apps not showing available updates, follow the steps to resolve the problem. What to do if updates are not being displayed? Try these solutions in the given order if updates aren't displayed for Adobe Creative Cloud apps: 1. Check the minimum system requirements Ensure that your computer and operating system meet the minimum system requirements. 2. Manually check for updates In the Updates screen, select Check for updates. Checking for updates will display the required app updates. The Updates screen displays all the apps that need to be updated. Select Update next to the apps you want to update. If you aren’t using the latest version of the Creative Cloud desktop app, a prompt to update will appear. Select Update. 3. Sign out and sign back in Sign out and sign back in to the Creative Cloud desktop app. For detailed instructions, see Sign in to activate Creative Cloud apps. 4. Restart the Creative Cloud desktop app Use these keyboard shortcuts to force the app to close and restart itself and all associated processes:Windows: Ctrl + Alt + RmacOS: Command + Option + R It might take some time for the Creative Cloud desktop app to restart itself. 5. Remove the OPM.db file and then log in again Remove the OPM.db file and log in to the Creative Cloud app using the Adobe ID associated with your membership. For macOS Locate the OPM.db file in the /User//Library/Application Support/Adobe/OOBE folder. To access the hidden user Library folder, see Access hidden user library files. 6. Remove the affected Creative Cloud app and then reinstall it Remove and reinstall the affected app. For detailed instructions, see Uninstall or remove Creative Cloud apps.
2025-04-02Choose Start > Control Panel and double-click Add or Remove Programs. Select the application that you want to remove, and click Remove or Uninstall. Follow the onscreen instructions to complete the uninstallation. Run the Adobe Creative Cloud Cleaner tool by following these steps in order: Click the following link to download the Adobe Creative Cloud Cleaner tool for Windows: AdobeCreativeCloudCleanerTool.exe.Create a directory/folder named AdobeCreativeCloudCleanerTool_Win and then copy the downloaded file in it.Choose Start > Run and type cmd.In the Command Prompt window, change directories to the AdobeCreativeCloudCleanerTool_Win directory that you created.Type AdobeCreativeCloudCleanerTool.exe --removeAll=CREATIVECLOUDCS6PRODUCTSTo remove Flash Player, type AdobeCreativeCloudCleanerTool.exe --removeAll=CREATIVECLOUDCS6PRODUCTS --removeFP=1.To remove all products (below CS6 also) and Adobe ID credentials, type AdobeCreativeCloudCleanerTool.exe --removeAll=ALL Verify that the Creative Cloud Cleaner tool completed successfully. Review the log file entries. If any of the entries indicate failure, contact Adobe Customer Care. Once you have successfully run the Adobe Creative Cloud Cleaner tool, install your Creative Cloud or Creative Suite application. Remove selected products (Windows) Back up all files stored in Adobe product directories, including custom plug-ins or profiles you have installed. Uninstall Creative Cloud or Creative Suite applications by doing one of the following: Windows 10, 8, 7, or Vista: Choose Start > Control Panel > Programs > Programs and Features. Windows XP: Choose Start > Control Panel and double-click Add or Remove Programs. Select the application that you want to remove, and click Remove or Uninstall. Follow the onscreen instructions to complete the uninstallation. Run the Adobe Creative Cloud Cleaner tool by following these steps in order: Click the following link to download the Adobe Creative Cloud Cleaner tool for Windows: AdobeCreativeCloudCleanerTool.exe. Create a directory/folder named AdobeCreativeCloudCleanerTool_Win and then copy the downloaded file in it. Choose Start > Run and type cmd. In the Command Prompt window, change directories to the AdobeCreativeCloudCleanerTool_Win
2025-03-27Should you find yourself needing additional storage on your device, or if you’ve determined that the suite of applications offered by Adobe Creative Cloud is no longer necessary for your needs, considering the removal of Adobe Creative Cloud might be a wise choice. The purpose of this guide is to help you remove Adobe Creative Cloud from your device quickly and easily.Whether you’re looking to remove the software due to system performance issues or simply to make room for other programs, our step-by-step instructions will help you achieve this without any hassle. Let’s explore the simplest methods to uninstall Adobe Creative Cloud from your device.Key TakeawaysBackup important files and projects related to Adobe before starting the uninstallation process to prevent data loss.On Windows, access Control Panel, find Adobe Creative Cloud under Programs and Features, and select uninstall.For macOS, move Adobe Creative Cloud to Trash from the Applications folder and empty Trash to complete uninstallation.After uninstalling, check for leftover files in system directories and user libraries, and delete any related folders.Reasons to UninstallThere are several reasons you might want to uninstall Adobe Creative Cloud, from freeing up storage space to seeking more cost-effective alternatives. One significant consideration is cost factors. Adobe’s subscription model can add up quickly, especially if you’re not utilizing all the features or applications included in the suite.If you find that you’re only using a few programs, you might explore other software options that better fit your budget.Additionally, performance issues can also prompt you to reconsider your use of Creative Cloud. Some users experience slowdowns or crashes, particularly on older devices.If you’re noticing that your system struggles to run Adobe applications smoothly, it could hinder your productivity and creative flow. Uninstalling Creative Cloud might be a suitable choice to enhance your system’s performance, allowing you to work with lighter, more efficient software alternatives.Preparing for UninstallationBefore you uninstall Adobe Creative Cloud, make sure to back up any important files you don’t want to lose.It’s also vital to close all applications related to Creative Cloud to prevent any interruptions during the uninstallation process.Taking these steps will help guarantee a smooth changeover.Backup Important FilesBacking up your important files is vital to prevent any loss during the uninstallation of Adobe Creative Cloud.Before you proceed, take a moment to organize your files. This step not only helps in identifying what needs backup but also simplifies your data storage solutions. Start by locating all your Adobe-related projects, assets, and preferences.Consider creating a dedicated folder on an external hard drive or cloud storage. This way, you can guarantee that everything is in one place. If you have files scattered across different locations, take the time to consolidate them. Check for any presets or templates that you may have customized, as these can be essential for your future projects.Once you’ve organized your files, make a backup. Use reliable data storage options, whether it’s an external drive or a cloud service, to keep your files safe.Close All ApplicationsWith your important files backed up, it’s time to confirm
2025-04-20And then click Cleanup. (Click Clean All to clean up all installer-related files for the version of the Creative Cloud app you chose in step c.) When you see the message “Adobe Creative Cloud Cleaner Tool completed successfully,” click Quit and restart your computer. Once you have successfully run the Adobe Creative Cloud Cleaner Tool, install your Creative Cloud desktop app by clicking here. Uninstall the Creative Cloud application by doing one of the following: Windows 10, 8, 7, or Vista: Choose Start > Control Panel > Programs > Programs and Features. Windows XP: Choose Start > Control Panel and double-click Add or Remove Programs. Select the Creative Cloud application and click Remove or Uninstall. Follow the onscreen instructions to complete the uninstallation. Restart your computer. Quit all Adobe Creative Cloud applications and close all Creative Cloud processes. Download the Adobe Creative Cloud Cleaner Tool for Windows: click the link to download the file - AdobeCreativeCloudCleanerTool.exe. If you see a download or save file prompt, click Save File to download it on your computer. Right-click the downloaded AdobeCreativeCloudCleanerTool.exe file and choose Run as Administrator. Follow the onscreen instructions in this order: Choose your language: Type e for English or j for Japanese, and then press Enter. Review the Adobe End-User License Agreement: Type y to accept or n to decline (if you decline, the script stops). Press Enter. Select the application you want to remove: Type the number that corresponds to the app name and then press Enter. Confirm that you want to remove the product: Type y and then press Enter. When you see the message “Adobe Creative Cloud Cleaner Tool completed successfully,” press Enter and restart your computer. Once the system is restarted, download the Creative Cloud desktop app by clicking here. macOS Restart the machine in Safe mode; click here for complete instructions. Once logged in, launch the Adobe Creative Cloud application and sign out and sign in. (For complete instructions, click here). Once signed in, it should work in the normal mode. Restart the machine in the normal mode to check. Windows 10/8/7 Check with your system's manufacturer for the procedure to get into Safe mode. Once logged in, launch the Adobe Creative Cloud application and sign out from there. Sign in back in the Safe mode. Restart the machine in the normal mode to check. For instructions on how to sign out and sign in, click here.
2025-04-19